Privacy Policy

Double Wiklich Ltd (“Double Wiklich”, “we”, “us”) is a private company limited by shares, incorporated in England & Wales under company number 17117893, with registered office at 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Double Wiklich is the data controller of personal data processed through this website and through our direct business relationships.

This policy explains how we collect, use, share, and protect personal data in connection with our corporate website at doublewiklich.site (the “Site”) and our business operations as a private operator of consumer brands.

Individual consumer brands operated by Double Wiklich may publish their own privacy notices governing their direct commercial relationship with customers. Those notices take precedence for transactions conducted under those brand names.

We may collect and process the following categories of personal data:

• Contact information you provide when enquiring through our Site or directly by email — typically your name, business email address, company, and the contents of your message.
• Correspondence records — the messages we exchange with you, including any attachments you choose to share.
• Technical data generated automatically when you visit the Site — including IP address, device and browser information, referring page, pages visited, and approximate location derived from IP.
• Business contact information obtained through professional networks, public registers, or introductions in the course of our commercial activities.

We do not knowingly collect special category data through this Site. Please do not share sensitive personal data with us unless we specifically request it.

We process personal data on the following lawful bases:

• Legitimate interests — to operate, administer, and protect our business; to respond to enquiries; and to pursue partnership, commercial, or brand acquisition opportunities.
• Consent — where you submit a contact form or opt in to specific communications, we rely on your consent, which you may withdraw at any time.
• Contractual necessity — where processing is required to perform a contract with you or take pre-contractual steps at your request.
• Legal obligation — where we must process personal data to comply with applicable UK law.

We use personal data to respond to enquiries, evaluate partnership and commercial opportunities, operate and improve the Site, maintain the security of our systems, and comply with legal obligations. We do not sell personal data, and we do not use the data you submit through our Site for unrelated marketing.

We share personal data only where necessary and under appropriate safeguards, with the following categories of recipients:

• Service providers who process data on our behalf, including hosting and infrastructure providers, email and communications tools, analytics services, and professional advisors.
• Portfolio brands and affiliates within the Double Wiklich group, where relevant to your enquiry.
• Authorities, regulators, or law enforcement, where required by law.
• Prospective acquirers or counterparties in connection with a corporate transaction, subject to confidentiality.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Enquiry correspondence is typically retained for up to 36 months from last contact; records associated with commercial agreements are retained in line with statutory requirements.

Some of our service providers are based outside the United Kingdom. Where personal data is transferred internationally, we rely on adequacy decisions issued by the UK government or on appropriate safeguards such as the International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.

Subject to applicable law, you have the right to request access to your personal data, to request correction or erasure, to restrict or object to processing, to data portability, and to withdraw consent where processing is based on consent. To exercise any of these rights, contact us using the details in section 14.

Our Site uses a minimal set of strictly necessary cookies required for secure operation and, where you consent, analytics cookies that help us understand aggregate Site usage. You can manage cookie preferences through your browser. Disabling strictly necessary cookies may affect Site functionality.

We maintain technical and organisational measures designed to protect personal data against loss, misuse, unauthorised access, disclosure, alteration, and destruction. However, no transmission over the internet or storage system is completely secure, and we cannot guarantee absolute security.

Our Site is not directed at children under the age of 16, and we do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us and we will take steps to remove it.

We may update this policy from time to time to reflect changes in our practices or in applicable law. The date at the top of this page indicates when the policy was last updated. Material changes will be highlighted on the Site.

To exercise your rights or ask any question about this policy, contact us at privacy@doublewiklich.site or by post at the registered office address above.

If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.